At PEPMAXXLABS, we are committed to processing and delivering laboratory research products in a timely, secure, and reliable manner. This Shipping Policy outlines how orders are handled and delivered.
All orders are typically processed within one business day after successful payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information to monitor delivery status.
PEPMAXXLABS provides available shipping options during checkout based on your delivery location.
Estimated delivery timelines (after dispatch):
Delivery timelines are estimates and may vary depending on courier performance and destination.
Shipping costs are automatically calculated at checkout based on:
Any applicable taxes or duties will be displayed before order confirmation where required.
Customers will receive tracking details once the order is shipped.
It is the customer’s responsibility to monitor shipment progress and ensure availability for delivery.
While PEPMAXXLABS works with reliable logistics partners, we are not responsible for delays caused by circumstances beyond our control, including:
If a shipment is returned due to incorrect address details or delivery failure, additional shipping charges may apply for reshipment.
Customers should contact our support team promptly for assistance.
For any shipping-related inquiries, please contact:
Email: research@pepmaxxlabs.shop
Phone: 1-800-PEP-MAXX